Terms of Service

1. Who may use the Service

Account holders ("coaches" or "teachers") must be adults able to form a binding contract. Coaches invite their students to join through a link; students participate under the coach's account and supervision.

If a student is a minor, the coach is responsible for obtaining any consent required from the student's parent or legal guardian before inviting them, and for ensuring the student's use is appropriate and supervised. The Service is not directed to children acting on their own.

2. The Service is in beta

The Service is offered free of charge during a beta period. It is provided as-is and may change, break, or be unavailable. Features may be added, modified, or removed at any time. Paid plans may be introduced in the future; you will be notified before any charge applies.

3. Accounts and security

You are responsible for the activity under your account and for keeping your credentials and invite links confidential. Tell us promptly if you suspect unauthorized use. You are responsible for the conduct of students you invite.

4. Acceptable use

You agree not to misuse the Service. In particular, you and your students will not:

• harass, bully, threaten, or harm anyone, including on video or in chat;
• share content that is unlawful, hateful, sexually explicit, or otherwise inappropriate — especially given that minors use the Service;
• attempt to access accounts, games, or data that are not yours;
• disrupt, overload, reverse-engineer, or circumvent the security of the Service;
• use the Service to break any applicable law.

5. Live video and audio

Lessons and tournaments may use real-time video and audio. Participants control their own camera and microphone; a coach may require cameras for a tournament and may mute or disable a student's microphone or camera for moderation. By joining a room with your camera or microphone on, you consent to other participants in that room seeing and hearing your live stream. Do not record other participants without their (or their guardian's) consent and as permitted by law.

6. Coach responsibilities

Coaches decide which students to add and what information (such as a display name and optional parent contact email) to enter. Coaches represent that they have the right to provide that information and to invite each student, and that they will handle their students and any guardians' information responsibly.

7. Content and intellectual property

The Service, including its software, design, and the curated library of annotated master games, is owned by CoachMate or its licensors and is protected by intellectual-property laws. You may use the library and tools within the Service to teach; you may not redistribute or resell them as a standalone product.

You retain ownership of content you create (such as lesson notes and games played). You grant us a limited license to host, process, and display that content as needed to operate the Service.

8. Payments

If and when paid plans are offered, payments are processed by our third-party payment provider. Their terms and privacy practices apply to the payment itself; we do not store full payment-card details.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the maximum extent permitted by law, CoachMate will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access if these Terms are violated or if needed to protect users or the Service. You may request deletion of your account and associated data (see the Privacy Policy).

12. Changes to these Terms

We may update these Terms. When we make material changes, we will update the date above and, where appropriate, notify account holders. Continued use after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the Republic of Peru, without regard to conflict-of-laws rules.

Contact

Questions about these Terms? Email us at privacy@coachmate.lat.